Terms and Conditions of Sale
The following terms and conditions apply to all transactions on
www.southstaffsfire-signs.co.uk. The use of this site indicates your acceptance of
these terms and conditions. The placement of an order indicates your
acceptance of these terms and conditions. Please read them carefully
and print a copy for future reference.
General
These terms and conditions do not affect your statutory rights. To
order goods through this website you must be at least 18 years of age
and accept delivery within the UK. We will treat each order for goods
as an offer by you to purchase the goods subject to these terms and
conditions.
Description of Goods
All images, descriptive matter, specifications and advertising on our
site are for the sole purpose of giving an approximate description of
the goods. Full detailed specifications are available from Rainbow
Safety.
Accuracy of Product Information
All product specifications, images and other information published on
our website have been provided by South Staffs Fire Signs. The intention of
www.southstaffsfire-signs.co.uk is that all information on the website should be as
accurate and up to date as possible. However, www.southstaffsfire-signs.co.uk
cannot guarantee the reliability or the accuracy of the information
contained within its pages. All the actions taken by the user of the
website are the responsibility of the individual.
Payment and Price
The total price payable for the goods will be stipulated at the time
when you place your order whether or not the order has been confirmed.
We are entitled to make adjustments to the price to take account of any
increase in our supplier's prices, or the imposition of any taxes or
duties, or if due to an error or omission the price published for the
goods is wrong whether or not the order has been confirmed. We will
inform you of the correct price and give you the opportunity to cancel
the order. All prices on our website are exclusive of VAT and delivery
charges, both of which will be displayed and payable as indicated at
the time of placing your order.
Typographical Errors
In the event a product is listed at an incorrect price due to
typographical error or error in pricing information from our suppliers,
taxes or duty changes, we shall have the right to refuse or cancel any
orders listed at the incorrect price whether or not the order has been
confirmed. If your credit card has already been charged and we
subsequently cancel your order, we will immediately issue a credit to
your credit card account in the value of the incorrect price (including
delivery charges).
Payment Methods
We accept all major credit and debit cards including Visa, Mastercard
and Switch. On the order you must provide us with your exact billing
address and telephone number - the address and phone number your credit
card bank has on file for you. Incorrect information will cause a delay
in processing your order. Your order will only be processed once
authorisation of your card has been properly received.
Availability of Goods
All products and services are subject to availability and may be
withdrawn at any time. If we do not supply the goods for any reason we
will not charge you for these and we will refund any money already paid
for them. However, we will not be responsible for compensating you for
any other losses you may suffer if we do not supply the goods.
Delivery Charges
All prices on our website are exclusive of delivery charges which will be added to the price of the products at our checkout.
Northern Ireland(BT), Isle of Man(IM), Scottish Highlands and Orkney
Isles(PA, ML, EH, KA, G, KY, PH, DD, AB, IV, KW), Outer Hebrides and
the Shetland Isles(HS, ZE) will incur additional charges and may also
experience delivery delays.
Delivery Times
If ordered before 1pm Monday to Friday, UK mainland delivery of stock
items will normally be made on the next working day from clearance of
payment (with the exception of QPA signs). If we are temporarily out of
stock, we will notify you of this position and you should allow up to
14 days for dispatch of the goods. For delays of more than 14 days, you
will have the right to cancel the order and we will refund any money
paid by you for the goods.
Risk
From the time of despatch of the goods, any loss or damage to the goods shall be at your own risk.
Time Limitation for Notification of Claims
Shortages: It is your responsibility to sign for
the correct number of packages as shown on the carrier's delivery
consignment note. Any shortages must be notified to us within 10 days
from delivery.
Incorrect goods: It is your responsibility to notify us of any incorrect goods supplied within 7 days from delivery.
Non-Deliveries: We will not accept liability for goods lost in transit unless we are notified within 10 days from the expected delivery date.
UK's Lowest Price Guarantee
- The Price Promise applies for up to 7 days after you make your purchase
- South Staffs Fire Signs reserves the right to remove the price promise at any time.
- Price Promise excludes posters, mirrors and tapes.
- The competitions products must be new and identical in design and specification to the product range of South Staffs Fire Signs.
- Auctions sites are excluded from the price promise.
- South Staffs Fire Signs must be able to verify the competitions prices before agreeing the discount.
Returned Goods
If you are not totally satisfied with your purchase for any
reason, you have the right to cancel your order within 7 working days
from date of delivery for credit or refund. It is your responsibility
to return purchases in pristine condition in its unopened original box
and packaging. For full details of how to return please call us on
01902 456 949. You will be wholly responsible for the cost of return
delivery and safe return of the goods.
Subject to claim validly and correctly notified in accordance with the
Time Limitation for Notification of Claim paragraph of these terms,
goods received back incomplete or in a damaged or used condition will
either be returned to you and the cost of delivery charged to your
account or we reserve the right to levy a surcharge on such returned
goods at a minimum 15% of the invoice price.
If you do not return goods within 7 days after you have informed us
that you wish to cancel your order, we reserve the right to arrange
collection of the item from you and to charge you for such collection.
Other
You will own the goods once we have received your payment in full. We
do not offer any credit facilities. We will issue you with an invoice
once we have dispatched the goods to you. Failure by us to enforce any
of these terms and conditions will not affect our right to enforce the
rest of these terms and conditions. These terms and conditions are
subject to change at any time without prior notice to you.
